Washer will not drain
Water remains in the tub, the cycle stops, or the drain pump runs without removing water.
Local washer repair specialists
Professional diagnosis for washing machines that will not drain, spin, fill, start, or complete a cycle without leaking or shaking.

Common washer problems
The same symptom can come from a pump, lock, sensor, motor, control, or mechanical problem. We test the washer before recommending a repair.
Water remains in the tub, the cycle stops, or the drain pump runs without removing water.
Clothes stay soaking wet, the basket turns slowly, or the washer skips the spin cycle.
Water appears near the door, underneath the machine, or during filling and draining.
The controls respond but the cycle never begins, or the washer appears completely dead.
The tub moves excessively, the washer walks, or loud impacts occur during high-speed spin.
A front-load door will not release, or a top-load lid-lock error prevents the cycle.
Water enters too slowly, never stops, or the selected temperature is incorrect.
The display reports drain, balance, motor, water-level, temperature, or communication faults.
Real service calls
See the problem, repair, and final testing from completed ProStar service visits.
Washers we repair
Washer designs use different drive systems, suspension parts, pumps, locks, and electronic controls. Correct diagnosis depends on the machine type and the point where the cycle fails.
Repair or replace?
A loud spin cycle does not automatically mean the washer is finished. We identify whether the problem is serviceable before you invest in replacement.
The washer is otherwise dependable and the fault involves a pump, valve, lock, belt, sensor, or another replaceable component.
There is severe tub damage, repeated major failures, extensive corrosion, or the required parts are no longer obtainable.
Stop the cycle and close the supply valves if the washer leaks continuously, overfills, or leaves water near electrical connections.
Unsure what failed? Start with professional washer diagnostics.
Call 949-382-0942Washer brands we service
We service many popular top-load, front-load, high-efficiency, and premium washing machine brands.
Why choose ProStar
Hands-on appliance repair knowledge across mechanical and electronically controlled washers.
Applied toward the completed washer repair when you approve the work.
Completed repairs include a 90-day warranty on installed parts and labor.
We explain the failure and price before beginning the approved repair.
How washer service works
Tell us the brand, error code, and where the washer stops in the cycle.
Your technician checks the relevant electrical, water, and mechanical systems.
You receive the diagnosis and repair price before work begins.
We confirm filling, agitation, draining, spinning, and leak-free operation.
Google customer reviews
Real feedback from customers who called ProStar for washer and appliance repair.
“On time, clean, professional, knowledgeable, experienced and honest. Repaired our LG washer.”
Verified Google customer review
“He did a great job repairing my LG washer and gave helpful advice.”
Verified Google customer review
“Quick to respond, knowledgeable, and honest when our washer and dryer quit.”
Verified Google customer review
“ProStar is excellent, responsive, and a local appliance repair service we recommend.”
Verified Google customer review
“Very friendly, prompt, and reasonably priced.”
Verified Google customer review
“Excellent work. I recommend ProStar one hundred percent.”
Verified Google customer review
Washer repair near you
In-home washing machine service is available throughout Central and South Orange County. Same-day appointments may be available depending on the current schedule.
Check AvailabilityWasher repair FAQ
Tell us where the cycle stops and whether an error code appears. Those details help us prepare for the visit.
Call 949-382-0942A blocked hose or filter, failed drain pump, damaged wiring, pressure-sensor issue, or control problem can prevent draining. The machine should be tested before a pump is replaced.
The washer may be unable to reach full spin speed because of an unbalanced load, worn suspension, motor problem, drain restriction, lock fault, or incorrect cycle sensing.
Yes. Common leak points include the door gasket, dispenser, drain system, fill hoses, inlet valve, pressure hose, and internal tub connections.
Yes. An error code identifies the system that needs testing, but it does not always identify the exact failed part.
Yes. We service many top-load, front-load, high-efficiency, direct-drive, compact, and stacked washing machines.
Same-day appointments may be available depending on workload, location, and the time your request is received.
The service call is $95 and is applied toward the completed repair when you approve the work.
Completed washer repairs include a 90-day warranty covering installed parts and labor.
Get laundry moving again
Call ProStar or send the form to request an appointment.